If you currently pay through a bank payment process, it is important you update your customer-account number with your bank.Because there is now a new customer-account number there are some changes you will need to make base on your payment method: This new customer-account combination is what you will need to use when creating your account in our Customer Portal.
The utility bill format now contains some great new features such as a water usage chart that compares your water use for the last two years, direct access to copies of your bills, and the ability to update your information on-line.Īs part of our upgrade, you will notice there is a new customer-account number in the upper right-hand corner of your bill.
Our new user-friendly Customer Portal is available 7 days a week, 24 hours a day for all your self-service billing needs. Introducing the City of Boca Raton's New Utility Bill Format and Customer PortalĪs part of City’s efforts to continuously provide world class services, we are excited to introduce our new utility bill format and Customer Portal.
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